Introduction to Customer Alliance - part 3

Summary

Hello again!

You've almost got an entire overview of Customer Alliance 🚀

This is the final video in a three-part series that will give you a high-level overview of the platform and how to get started.

If you've seen the video before but are looking for a reminder about a specific section, have a look at the chapters below to navigate to wherever you need to go. If you need any help you would like to dive deeper into any parts of our product, have a look at our guides below.

If you're experiencing any technical difficulties, our support team is available to help you at any moment. Have a look at 4:06 for a walk-through of how to get through to them!

Happy feedback hunting! ☄️💙

Chapters

0:00 Reports: Exports

0:22 Reports: Emails

0:38 Review Stream

1:38 Define and Track

2:33 Settings: General

3:00 CA Questionnaires: Survey Builder

3:13 Communication List

3:23 Crafting your survey invitation email

3:40 External Reviews: Distribution feature

4:06 Requesting Support